PRIVACY & COOKIE POLICY
Northdock Freight Coordination
Last Updated: 25 February 2026
1. Introduction
Northdock Freight Coordination (“Northdock”, “we”, “us”, or “our”) is a logistics coordination company operating from Ashburn, , United States.
We operate the systems that coordinate time-critical freight movements across carriers, depots, and customer locations. Our platforms are used continuously by logistics teams to manage live shipment tracking, route planning, depot handovers, and carrier coordination.
This Global Privacy & Cookie Policy explains how we collect, use, store, and protect personal information when:
- You visit northdockfreight.com
- You contact us
- You engage with our logistics coordination services
- You use systems operated by Northdock (where applicable)
This policy is designed to align with:
- Applicable US state privacy laws (including CCPA/CPRA principles)
- EU General Data Protection Regulation (EU GDPR)
- UK General Data Protection Regulation (UK GDPR)
- International data protection standards relevant to freight coordination operations
2. Company Details
Company Name:
Northdock Freight Coordination
Operating Base:
Ashburn, , USA
Website:
https://www.northdockfreight.com
Privacy Contact Email:
privacy@northdockfreight.com
PRIVACY SECTION
3. Our Role in Data Processing
Depending on the context, Northdock may act as:
A. Data Controller
When processing personal information for our own operational purposes, including:
- Website enquiries
- Business communications
- Customer relationship management
B. Service Provider / Processor
When operating logistics coordination systems on behalf of customers.
In these cases, customers determine the purpose and lawful basis of processing.
4. Categories of Personal Information We Collect
We collect personal information necessary to coordinate freight operations and maintain business communications.
A. Business Contact Information
- Name
- Job title
- Company name
- Business email address
- Business telephone number
B. Logistics & Operational Data (Where Applicable)
When managing freight coordination systems, we may process:
- Shipment references
- Vehicle identifiers
- Depot identifiers
- Operational status updates
- User account identifiers
- Access logs
We do not intentionally collect sensitive personal information through our website.
C. Website & Technical Information
When visiting our website, we may collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on pages
- Referral source
This data may be collected via cookies or analytics tools.
5. Why We Use Personal Information
We process personal information to:
- Coordinate freight movements
- Maintain live operational systems
- Respond to enquiries
- Support logistics customers and carrier partners
- Improve system reliability and performance
- Maintain security
- Comply with legal obligations
Northdock does not sell personal information for monetary compensation.
6. Lawful Basis (UK & EU GDPR)
Where EU or UK data protection law applies, we rely on:
- Legitimate interests (running logistics coordination systems)
- Contractual necessity (delivering services to customers)
- Legal obligation
- Consent (where required, including cookies)
7. US Privacy Rights (Including California Residents)
If you are a resident of California or certain other US states, you may have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of personal information
- Opt out of the sale or sharing of personal information
- Not be discriminated against for exercising privacy rights
Northdock Freight Coordination does not sell personal information and does not engage in cross-context behavioural advertising.
To exercise your rights, contact:
📧 privacy@northdockfreight.com
We may verify your identity before fulfilling certain requests.
8. Data Sharing
We may share personal information with:
- Cloud and infrastructure providers
- Technology service providers
- Carrier and depot partners (where required for operational delivery)
- Professional advisers
- Regulatory authorities (where legally required)
All third parties are expected to apply appropriate safeguards.
9. International Data Transfers
As freight operations may involve multiple regions, personal information may be transferred across jurisdictions.
Where required under EU or UK law, we implement appropriate safeguards such as:
- Standard Contractual Clauses (SCCs)
- Contractual data protection commitments
10. Data Retention
We retain personal information only for as long as necessary to:
- Support active freight coordination operations
- Maintain operational records
- Meet legal or regulatory requirements
Retention periods vary depending on operational and contractual requirements.
Website enquiry data is typically retained for up to 24 months, unless a longer relationship is established.
11. Your Rights (EU & UK Residents)
If you are located in the EU or UK, you may have the right to:
- Access your personal data
- Rectify inaccurate data
- Request erasure
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent
You may also lodge a complaint with your local supervisory authority.
To exercise rights:
📧 privacy@northdockfreight.com
12. Data Security
Northdock implements appropriate technical and organisational measures to protect personal information from unauthorised access, disclosure, alteration, or destruction.
Given the operational nature of our services, we prioritise system availability, controlled access, and accurate data handling.
COOKIE SECTION
13. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They support site functionality and help us understand how visitors use our content.
14. Types of Cookies We Use
1. Essential Cookies
These are necessary for core website functionality, including:
- Navigation
- Security
- System stability
They cannot be disabled through our consent tool.
2. Analytics Cookies
Used to:
- Monitor website traffic
- Understand usage patterns
- Improve usability
Where required under EU or UK law, analytics cookies are placed only after consent.
3. Marketing Cookies
Northdock Freight Coordination does not use advertising or behavioural marketing cookies.
15. Managing or Withdrawing Consent
You may:
- Accept or reject non-essential cookies via our cookie banner
- Adjust preferences using our consent tool (if available)
- Modify browser settings to block or delete cookies
- Clear cookies from your device at any time
Withdrawing consent does not affect prior lawful processing.
16. Children’s Data
Our services are directed at business and professional users. We do not knowingly collect personal information from children.
17. Updates to This Policy
We may update this Global Privacy & Cookie Policy periodically. The latest version will always be available on our website with the updated revision date shown above.